The Customer's Always Wrong

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Will cinemas pause films while you pop to the toilet? Can you get a refund after cutting the legs off new jeans? Is pouring butter into your computer a good idea? This book contains some of the most bizarre queries and complaints that staff have faced from the kind of customer who spends two frustrating days 'rewinding' a DVD or is upset when an omelette smells of eggs.

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The Customer's Always Wrong

The Customer's Always Wrong

Stupid Things Shoppers Say

Hardback192pp Illustrated195x125mm

9781782431527     Product Code: 224521

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Will cinemas pause films while you pop to the toilet? Can you get a refund after cutting the legs off new jeans? Is pouring butter into your computer a good idea? This book contains some of the most bizarre queries and complaints that staff have faced from the kind of customer who spends two frustrating days 'rewinding' a DVD or is upset when an omelette smells of eggs.

publ £9.99

now 

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