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Observing the trial of Eichmann, Hannah Arendt wrote of 'the banality of evil', which was the work, she argued, not of monsters but ordinary people unaware of the bigger picture. This book refutes that idea. Based on meticulous analysis of Nazi documents, it details the structure of the SS and the specific roles of individual officials in the 'Final Solution'. With chilling detachment, it demonstrates how each was fully aware of, and in total agreement with, the consequences of their actions.