If you are not satisfied with your books, please return them within 15 days of receipt and we will issue a full refund or send a replacement.


If any part of your order is damaged or faulty, please complete the form below, or telephone our office on +44 (0)1626 897123 and we will arrange for either an urgent replacement or a refund.  Please include 5 digit product code(s) in the fault description. 

Faulty Goods / Incomplete Order