My Order is Late

The approximate delivery times for orders are as follows:

UK: 3-5 working days
Europe: 5-9 working days
USA/Canada: 7-10 working days
Rest of World: 10-14 working days

All overseas orders are sent by Priority Service, where your order is flown to the destination country and then joins the local postal service. Quoted delivery times are approximate and calculated from receipt of your order and much depends on the quality of the local postal service.

If the estimated delivery time has passed, please complete the form below and click 'Send' when done. Customer Services will be in touch with you as soon as possible.